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Code of conduct and complaints procedure

Code of conduct

All staff in the Department must adhere to the Standards of Public Service as set out in the States of Jersey Codes of Practice.

The following code of conduct also applies to all lawyers working in the Law Officers’ Department:

Code of conduct - Law Officers' Department Lawyers

Complaints procedure

If you have a complaint against a member of staff in the Law Officers’ Department, the complaint should be made by email or in writing to the Attorney General at the contact details given on this page. Abusive calls or correspondence with the Law Officers' Department staff will not be tolerated.

An acknowledgment of the receipt of your complaint will be sent to you within two working days and we will aim to provide you with a detailed response, either resolving the complaint or, where further actions are necessary, setting out the timeframe for those actions, within 25 working days.

A complaint against a lawyer working in the department will be handled in accordance with the procedure set out below:

Complaints procedure - Law Officers' Department Lawyers

The procedure for making a complaint against His Majesty's Attorney General or His Majesty's Solicitor General is set out in the link below:

Complaints procedure - HM Attorney General and HM Solicitor General